About Marcus Bohn

"The Emerson Process Management team having been working with Marcus Bohn Associates for the past 2 years, through their in depth knowledge of training, ability to deliver best in class training workshops and our experience of process industry customers, we have been able to develop a World Class training program for our Service and sales teams in Europe. The program was so successful at every level within the Emerson organisation that we felt compelled to include the Middle East & African World Area office. The professionalism and attention to detail both from the MBA Account Sales Director and the Course tutor from the initial sales introduction through to the first workshop was without doubt the best I have ever experienced. I have no hesitation in recommending the MBA team to your organisation and I look forward to the business partnership continuing as we explore more opportunities to work with MBA."

Philip Lawson, Northern Europe Service Manager Emerson Process Management

"Hobart UK have worked closely with Marcus Bohn Associates since 1994 in the provision of Customer Service, Supervisory Skills and Sales training for our people in addition to Coaching. Most recently we have worked on a 'Train the Trainer' project. The training we have received has been first class, tailored to the specific needs of our business and the results have been incredibly positive, both in terms of the outputs from the training and confidence of delegates. Our relationship with Marcus Bohn, both from an Account Management and Trainers perspective has grown over the years to one of trust, ability to share confidential information and mutual respect. We have no hesitation in calling them to discuss potential training or consultancy needs within Hobart UK."

Gary Street, National Service Administration Manager, Hobart UK

"Marcus Bohn Associates have been The Danwood Group's Preferred Supplier of Management Training since 2004. Their training team are highly experienced and deliver professional training, tailored to our specific business needs. Their Account Management team are reliable and flexible in their approach."

Steve Hickson, Group Business Development Manager, The Danwood Group

"As Manager of the European Service Team of Abbott Medical Optics (formerly AMO) LVC and Phaco product team, I have worked with Marcus Bohn Associates since 2006 in the development of the Customer Service, Sales and Interpersonal Skills of our European team of Engineers. I have found the training we received to be very beneficial for both the business and individuals and would have no hesitation in recommending colleagues and businesses to them. The communication, support and training we have received has been first class."

Harold Autengruber, Service Manager LVC & Phaco, Abbott Medical Optics

"Mission Accomplished! Richard Newman of Marcus Bohn Associates ran a 2-hour 'Create Your Impact' Body Language session at our Global Sales Conference in Portugal in June 2007. Not only was the content highly entertaining, but it was spot on, crossing the ocean well to both American and European delegates which included from Sales level to Vice Presidents of our Organisation. From the short pre-briefing given, I was extremely impressed with Richard's immediate understanding of our business and utilisation of analogies, which proved his understanding of our business and our world, rather than using safe 'own experience' analogies that many trainers use. The session was fun, interactive and a very good 2 hours. We would certainly recommend and use Marcus Bohn Associates and Richard again - thank you!"

Sheldon Kenton, VP, Managing Director CIEB, CIGNA International

Part 1 & Part 2 Engineer as a Company Ambassador:

"We have worked with Marcus Bohn for many years. Initially delivering this course throughout our group of existing field service engineers and then using it within the training package for all newly recruited engineers. It has proven to be an important contributing factor in helping develop what must be considered as the best field service team, that I have worked with. From the onset, this course has helped engineers focus on the importance of their role within the company, leading to development of their internal and external customer communications. Through these individual employees, it has helped us enhance our total deliverable service to our customers, whilst always maintaining a very high level of professionalism. A good benchmark in developing quality service engineers."

Jon McQueen, HRMS Service Manager, Waters Corporation

"Maindec Computer Solutions are more than happy to recommend Marcus Bohn's services. We have used Marcus Bohn Associates as a training provider to our business since 1987. Firstly sending our Engineers on their open courses and more recently running tailored in-house programmes for both our Sales and Management Teams. Following a recent 2 day Account Management course and the resulting implementation of new sales skills and approach introduced in the training, we are delighted to have experienced a substantial increase in sales success which can be directly related back to the training."

Dave Brierley, National Account Team Manager, Maindec Computer Solutions

"Following a briefing with our MBA Account Manager with regards to our initial training needs for a 'Train the Trainer/Appraisal Communication Skills programme', we were recommended to work with one of MBA's training Team based on their professional background, experience, area of training expertise and personality. Don was an intuitive trainer who very quickly recognised our needs and adapted the course to suit. The training was, quite honestly, the best training I and my Management Team have EVER experienced. As a result of this, we are now planning an on going development programme for our Sales Team with Marcus Bohn Associates."

Tim Clark, Sales Director, Ward Insulated Panels Ltd

"Excellent training, practical information that can be utilised in real world applications. An enjoyable session condensed into a short timescale at just the right pace."

Brian Malone, V.P. Sales & Marketing, Hampson Precision Automotive

"The team feedback on the sales theory and role-play training from Marcus Bohn has been excellent - our most experienced sales person commented it was the best training he has ever had. Keep up the good work!"

Joe Grace, Director, Sterling Sales Recruitment Ltd

"Special thanks to Marcus Bohn for the recommendation of 'The Service Engineer as a Company Ambassador' course, which proved to be an excellent training course conducted by Chris Philips, he put the course across with great enthusiasm and showed great professionalism in all areas. We as a department are now far more aware of the importance of our roles within our company as service engineers and improvements have already taken place within the department. The course was found to be very informative and an excellent team building exercise with every individual participating in the discussions. Thank you for your time."

Steve Burgess, Technical Support Manager, TNA Europe Ltd

Our Clients Include: