Service Sector Programmes

Below is a sample of the range of Service Sector programmes Marcus Bohn can deliver. For other business topics please see our A-Z of Training For Success.

All programmes are run In-Company, either as standard or tailored to your Company's specific requirements.

*2008 OPEN PROGRAMME DATES ANNOUNCED* - The Service Engineer as a Company Ambassador is being run in London & Manchester - click here for details

Please select from the following:

	The Service Engineer as Company Ambassador
	Inspiring the Service Engineer to realise his importance to the business and how to have a positive effect and deliver Quality Customer Service.
	The Service Engineer as Company Ambassador - Part 2
	Review key messages covered in Part 1 of the training and explore further opportunities to be an effective Ambassador in the field.
	Field Service Management
	How to manage and lead a service team. This programme will provide the skills to increase service standards and staff effectiveness.
	Field Service Management - Review Session
	Review progress following the Field Service Management programme and build on material covered on Time Management, Delegation and Teamwork.
	Sales / Management & Leadership / Service Sector / Business & Communication Skills / Team Building Go Back to Main Index Page