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Personal Performance

Develop your interaction skills and skilfully deal with difficult situations
In-Company Training Programmes

 
 
  • Anyone wanting to improve their communication skills.
  • Newly appointed managers.
  • Supervisors and managers from any department or discipline within a company.
 
 
  • Analyse their own behaviour and the impact it has on others.
  • Understand assertiveness and how and when to use it.
  • Interview, counsel, make requests and negotiate outcomes.
  • Apply various skills to handle potential conflict.
  • Develop their personal skills and confidence in dealing with situations.

    Course Overview

    This course will equip you to become more effective with your interactions with people at all levels, particularly those who could be 'difficult to handle'.

    Personal Performance focuses on helping participants feel more comfortable when being honest with others on sensitive topics and will help them to negotiate in a potentially difficult situation and to obtain a positive outcome for all parties. It will provide a variety of tips in dealing with a range of one-to-one situations.

 
 

Duration:
This In-Company programme can be run over 1 or 2 days depending on the number of delegates and content required.

Venue:
 To be run either at your premises or a venue of your choice.
Click here for details of a Free Venue Finding Service.

For further details please contact us by email or call us on 01992 633882

All our In-Company training programmes can be tailored to incorporate your Company's terminology, culture and products using roleplays, case studies and exercises designed to reflect your business and training needs. All course materials are supplied.

 
 
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Further Information:

 
 
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