UK Based Global Training Provider - Bespoke In-House Training in the UK, Europe & Worldwide

Established 1976 - Over 40 Years in Business

Tel: 01992 633882

Personal Performance & Motivation Course: Personal Performance

Develop your interaction skills and to deal with difficult situations effectively


Course Overview

This course will equip you to become more effective with your interactions with people at all levels, particularly those who could be 'difficult to handle'.

Personal Performance focuses on helping participants feel more comfortable when being honest with others on sensitive topics and will help them to negotiate in a potentially difficult situation and to obtain a positive outcome for all parties. It will provide a variety of tips in dealing with a range of one-to-one situations.


Course Content
  • Analyse their own behaviour and the impact it has on others.
  • Understand assertiveness and how and when to use it.
  • Interview, counsel, make requests and negotiate outcomes.
  • Apply various skills to handle potential conflict.
  • Develop their personal skills and confidence in dealing with situations.


Further Courses to Consider



"The course was perfect for what we were looking for employees to improve upon. The training was well received, and attendees found it beneficial."


Who would benefit from this course

  • Anyone wanting to improve their communication skills.
  • Newly appointed managers.
  • Supervisors and managers from any department or discipline within a company.


Course Duration

This workshop is run in-house over 1 or 2 days, subject to the number of delegates and depth of course content agreed. We can also take a detailed brief of your needs and develop a programme to meet your specific objectives.

All our In-Company training programmes offer a flexible approach and can be tailored to incorporate your Company's terminology, culture and products using roleplays, case studies and exercises designed to reflect your business and training needs.

All course materials are supplied.



To be run in-house either at your premises or venue of your choice.
Click here for details of a Free Venue Finding Service.


For further details please contact us by
email or call us on 01992 633882.

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Training Courses

Tel: +44 (0) 1992 633882

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