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Key Account Management

Use strategy, influence and communication to sell to, grow and retain your key accounts
In-Company Training Programme

 
 
  • Anyone with responsibility for managing key accounts
  • Sales people who are required to plan and execute complex account sales
 
 
  • Select and prioritise key accounts
  • Analyse the decision making process
  • Respond to the needs of decision makers at different levels of management
  • Analyse power and the political map of an organisation
  • 'Partner' decision makers to make more effective sales

    Course Overview

    The world of buying and selling is evolving rapidly and many suppliers may have been slow to recognise what is happening with their customers. The trend is to select fewer preferred suppliers and to build open, collaborative, strategic alliances with them. This trend can mean growth and prosperity for those suppliers who can respond appropriately. Investing resources in strategic alliances with carefully chosen Key Accounts is a practical route to achieving corporate objectives in terms of growth and profitability.

    The effective and professional management of your key accounts is critical to your success and that of your company. Managing key or major accounts and maximising their potential requires a different set of skills to selling.

This programme aims to help you identify the strategies to successfully manage each of your key accounts and maximise their value to your organisation. You will look at the role and day-to-day tasks of highly effective account managers, examine proven practice in the development of an account and learn how to develop long-term and profitable relationships with your key / major accounts.

 
 

Duration:
This In-Company programme can be run over 1 or 2 days depending on the number of delegates and content required.

Venue:
To be run either at your premises or a venue of your choice.
Click here for details of a Free Venue Finding Service.

For further details please contact us by email or call us on 01992 633882

All our In-Company training programmes can be tailored to incorporate your Company's terminology, culture and products using roleplays, case studies and exercises designed to reflect your business and training needs. All course materials are supplied.

 
 
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