Interpersonal Skills For Business Success

• Have a clear insight into what influences behaviour, including their own behaviour, and the impact this has on other people
• Explored styles of leading and working successfully with others and understand the importance of developing a range of styles appropriate in different situations, where team leadership and team membership are involved
• Develop further their skills in reaching "win- win" outcomes in discussions and in negotiations with others
• Be able to give and receive feedback appropriately
• Practise the skills of interviewing, counselling, making requests, negotiating outcomes and handling potential conflict successfully
• Be able to use these various skills effectively in the workplace.

  Course Overview

  Effective 'people' skills are crucial in all successful businesses. This workshop for managers will coach participants to become more effective in their interactions with people at all levels - their boss, their colleagues, team members and others. The emphasis will be on one-to-one relationships, but teamwork and ability to influence groups will also be included.

Further Information:

• MBA Approach to In-Company Training
• Benefits to your Business
• After Training Support
• Our Clients
• Our Trainers