- Understand
the Advantages / Disadvantages and Benefits of Written Communication
- Write
to Express, not Impress
- Identify
effective / poor Written Communication
- Plan
your letter / email - who it's to, what are the objectives and content
- Use
the correct structure and language - including spelling, grammar and punctuation
- Use
the correct tone and format
- Utilise
templates, evaluate the document and follow a checklist for Effective Written
Communication
- Use
the top ten tips for sending emails
Course
Overview Written
communications play a significant part in the reputation that precedes your company,
so it is paramount that we make the right impression with them. If
you are new to written business communications, have never worked in an office
environment or just want to polish up on the art of writing letters and emails
professionally, then Effective Business Writing Skills is the course for you.
It covers professional standards with regards to the layout, structure, content
and style of letters and emails, signing off and signatures, font and colour of
text, punctuation and grammar.
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